Terms of Service
Last updated: 31.03.2026
The following Terms and Conditions (“Terms”) apply to all visitors and users of https://texasroyalmovers.com (the “Site”) and to anyone who requests estimates, schedules a move, or otherwise engages Texas Royal Movers (“we”, “us”, or “our”) for moving and related services (the “Services”). Accessing the Site or using our Services in any capacity means you have read and accepted these Terms in full.
- Site Access and Eligibility
To use this Site or book our Services, you must be at least 18 years of age and legally capable of entering into enforceable contracts.
You agree to submit only truthful, accurate, and up-to-date information when completing forms, requesting quotes, or scheduling services through this Site.
You are solely responsible for any activity that takes place when you interact with us using your personal or contact details.
We retain the right to decline service, cancel a booking, or restrict access to the Site at our discretion if we have reason to believe these Terms are being violated or the Site is being misused.
- Estimates, Quotes, and Booking Confirmations
All estimates and quotes issued by Texas Royal Movers are prepared based on the details you supply, which may include the scope of inventory, site access conditions, travel distance, and any special handling needs.
An estimate is not a guaranteed final price. If actual conditions on moving day differ materially from what was described, the final amount charged may be revised to reflect those differences.
Certain bookings may require a deposit or payment pre-authorization prior to the scheduled move date. Full details regarding payment timing and cancellation terms will be outlined in your written confirmation.
You are responsible for reviewing your estimate and confirmation carefully and contacting us right away if anything appears incorrect or incomplete.
- Your Responsibilities as a Customer
By booking our Services, you agree to the following:
All items must be adequately packed and ready for transport prior to the crew’s arrival, unless packing services were specifically included as part of your service agreement.
You are responsible for arranging safe and unobstructed access to all locations involved in the move, including any required elevator reservations, parking clearances, or building management approvals.
Any items that are fragile, high in value, unusually large, or require non-standard handling must be disclosed to us in advance so appropriate arrangements can be made.
You agree to comply with all laws, building regulations, and local rules that may apply to the move at any of the locations involved.
By entering into this agreement, you confirm that you are either the owner of the goods being transported or have been fully authorized by the owner to arrange and consent to their transport.
- Restricted and Prohibited Items
We reserve the right to decline transport of certain categories of items, including but not limited to:
Hazardous substances, flammable materials, explosives, compressed gases, and chemicals of any kind.
Any items that are illegal or that would violate local, state, or federal law to transport.
Perishable goods, live animals, or live plants, except where we have provided explicit written agreement to do so.
If prohibited items are included in a shipment without our prior knowledge and result in any loss, damage, fines, or legal consequences, you will bear full responsibility for those outcomes.
- Payment
Unless a different arrangement has been confirmed in writing, payment is due according to the schedule set out in your estimate or booking confirmation — typically a deposit in advance and the remaining balance upon completion of the move.
Additional charges may apply for circumstances not reflected in the original quote, such as extra stops, extended carry distances, stair carries, waiting time, last-minute inventory additions, or other conditions that increase the scope of work.
Failure to remit payment when due may result in late fees or, where permitted by applicable law, the withholding of goods until the balance is settled.
- Cancellations and Scheduling Changes
Cancellations and rescheduling requests are handled according to the notice requirements and fee structure described in your estimate, booking confirmation, or any separate cancellation policy provided to you at the time of booking.
Requests made with insufficient advance notice may result in forfeiture of a deposit or additional charges to offset costs already incurred in preparation for your move.
We may need to cancel or reschedule in the event of circumstances outside our reasonable control, including severe weather, unsafe road conditions, or equipment failure. In such cases, we will notify you as early as possible and work to find an alternative date that suits your schedule.
- Damage and Loss Claims
Our liability for any damage to or loss of goods during a move is governed by applicable federal and state law and by the valuation terms outlined in your written estimate or bill of lading.
We ask that you inspect all items upon delivery and note any visible damage directly on the delivery documentation before the crew departs.
Claims for damage that was not apparent at delivery must be submitted to us in writing within the time period specified in your service documentation.
The extent of our liability may be affected by the valuation option selected at booking, by released-value rates established by law, or by other applicable limitations. Enhanced coverage may be available for an additional cost where offered.
We are not responsible for damage or loss caused by events beyond our reasonable control, including natural disasters, severe weather, road closures, third-party accidents, or pre-existing defects or weaknesses in the items being moved.
- Limitation of Liability
To the fullest extent permitted under applicable law:
Texas Royal Movers shall not be held liable for any indirect, incidental, punitive, or consequential damages of any kind — including but not limited to lost income, lost profits, or business interruption — arising in connection with the use of this Site or the Services we provide.
Our total liability in connection with any single claim relating to the Services shall not exceed the total amount you paid to Texas Royal Movers for the specific move or service from which that claim arises.
Nothing in these Terms is intended to limit or exclude any liability that cannot lawfully be excluded under applicable law.
- Intellectual Property
All materials published on https://texasroyalmovers.com — including written content, graphics, photographs, logos, and software — are owned by or licensed to Texas Royal Movers and are protected under applicable intellectual property law.
Copying, reproducing, modifying, distributing, or creating derivative works based on any content found on this Site without our prior written authorization is strictly prohibited. - Privacy Policy
The collection, use, and protection of any personal information you provide through this Site or in connection with our Services is described in our Privacy Policy.
By using https://texasroyalmovers.com or engaging our Services, you confirm that you have reviewed and agree to the terms of our Privacy Policy. - Governing Law and Dispute Resolution
These Terms, and any claims or disputes arising out of or related to them or to the Services, are governed by the laws of the state in which Texas Royal Movers is primarily based, without application of any conflict-of-law rules.
Before initiating any formal legal proceeding, we encourage you to contact us directly at [email protected] or so we can attempt to resolve the matter informally. If an informal resolution cannot be reached, any unresolved dispute may be brought before the appropriate state or federal courts in our primary jurisdiction, and both parties agree to submit to the exclusive jurisdiction of those courts.
- Updates to These Terms
We reserve the right to revise these Terms at any time as our Services or legal obligations change.
Any revisions will be posted at https://texasroyalmovers.com with an updated effective date. Continued use of the Site or Services following the posting of revised Terms constitutes your acceptance of those changes. - How to Reach Us
If you have questions, concerns, or need clarification about anything in these Terms, please get in touch:
By email: [email protected]
Through the contact form on https://texasroyalmovers.com
